Dr. Green Is A Local, Family Run Lawn Care Service

Call: 1-877-374-7336 (Toll Free)

COVID-19 Update

Updated April 13th, 2020

COVID-19 UPDATE

We do understand that given the uncertain times you may have concerns about the potential for

exposure. Dr. Green is closely monitoring the current COVID-19 situation and we want to assure

you that we are keenly focused on our customers’ and employees’ safety.  In addition to

following the guidance of the World Health Organization and our Canadian Government Health

Officials, we are taking the following precautions:

  1. First and foremost, we have a strict policy with our staff members to stay at home if they are feeling unwell or are showing any of the symptoms of COVID-19
  2. We are staggering the start times of all of our technicians to allow for only 2 people at any given time loading their individual vehicles each morning to keep group contact at a minimum.
  3. We have provided our technicians with protective gloves to keep themselves, and our communities safe.
  4. We have asked that our technicians to temporarily not knock on doors prior to service to limit contact with your home and your family.
  5. Our vehicles are thoroughly cleaned and disinfected before they leave the office as well as upon return.
  6. Our facility is disinfected and cleaned at least 3 times per day with particular attention to doorknobs/handles, desks and bathrooms.


We have recently received notification from the Ontario government that based on our current

safety measures we have in place that we are authorized to continue to perform our services;

however, we will continue to monitor all available information as we work through the current

emerging relevant impacts of the COVID-19. We will make any and all adjustments as this

situation continues to develop.


We do ask that should you see a Dr. Green employee on your property that we adhere to social

distancing and encourage our valued customers to contact our customer care team via phone or

email should you have any questions about the application.


We understand this is a challenging time for everyone and we remain committed to the safety of

our customers and employees. Thank you for your continued confidence and support of Dr

Green, where we have the health and wellness of our communities as our first priority.


Sincerely,

Raunie Ratcliffe

Branch Manager/Owner
Dr Green Services Ontario

Recent News

June 12, 2020: 

As the restrictions begin to lift, we are pleased to inform you that our services are up and running in full swing! Although, we are working through a slight backlog, we expect to be caught up in no time. As always, if you would like more information, require support, or have feedback for us please contact our customer support team. We appreciate your business and continued support! 

May 1, 2020: 

We are experience a slight service delay due to the precautions we've put in place to limit technician interactions. We understand that this delay can be frustrating, but we appreciate your patience as we try our best to service your lawns effectively and safely. If you would like more information, please contact our customer support team!  

April 13, 2020: 

Through discussions with the appropriate government agencies, Dr Green has been authorized to start work again. We are prioritizing our spring fertilizers to be completed as soon as possible but your patience is greatly appreciated. 

April 3, 2020: 

As of this evening, the Government of Ontario has extended business closures to help fight COVID-19; unfortunately, that include Dr. Green. Therefore, Dr. Green will not be completing services until we hear otherwise from the Government of Ontario. We will keep you updated and we will hopefully resume services in the near future. Till then, the health and safety of our community and employees is our first priority, we encourage and hope everyone is staying safe and healthy. 

March 25, 2020:

Yesterday, the Government of Ontario closed all non-essential workspaces to help fight COVID-19. Dr. Green, is considered an essential business and is permitted to continue servicing our customers yards.

For More Information: 

If you have any questions or concerns about your lawn care service or our COVID-19 precautionary efforts please do not hesitate to contact our customer support team. 

Contact Support